Wager Tales Casino Privacy Policy

Information We Collect

When you set up an account, we collect personal information such as your name, email address, phone number, date of birth, and home address. We also record payment details, transaction history, and gameplay activity in order to process your requests and keep accurate records.

We automatically gather technical information such as your IP address, browser type, device details, and how you use the website. This helps us enhance our services and identify any potential security concerns.

How We Use Your Information

We use your personal information to confirm your identity, handle transactions, and offer customer support. This also helps us meet legal obligations and protect against fraud or money laundering.

We may send you updates about your account, special offers, and service announcements. You can opt out of marketing communications at any time by adjusting your account settings or email preferences.

Your gameplay data enables us to enhance our platform and tailor your experience. By examining how the site is used, we can suggest games and features that are more relevant to you.

Data Security

Your information is safeguarded with industry-standard encryption protocols, including TLS 1.2 or above. All sensitive data is encrypted both while being transmitted and when stored.

Our systems are regularly reviewed and updated to maintain security. Access to personal information is limited to authorised staff members, all of whom are required to uphold strict confidentiality.

We keep a close eye on our platform at all times to spot any suspicious activity or unauthorised access attempts. If a security issue is identified, we will inform affected users as soon as possible.

Data Sharing

We do not sell or rent your personal information to third parties. We only share data when it is necessary to deliver our services or to meet legal requirements.

We partner with reputable payment providers to process transactions securely. These partners only access the information necessary to carry out their services.

Government authorities may request user data as part of official investigations. We respond to valid legal requests while safeguarding your rights as much as possible.

Your Rights

You can access, update, or remove your personal information at any time. Please get in touch with our support team to make use of these options.

You may request a copy of all data we hold about you. We’ll supply this information in a readable format within 30 days.

You can object to specific data processing activities or ask us to limit how we use your information. We will respect these requests unless we have valid reasons to continue processing.

If you decide to close your account, we will remove your personal information once any outstanding transactions are settled and required retention periods have been fulfilled.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how our website performs. Essential cookies are required for the site to work correctly.

Analytics cookies help us learn how visitors interact with our platform. This insight allows us to enhance navigation and site features.

You can adjust your cookie preferences via your browser settings. Please be aware that turning off certain cookies may impact how the site works.

Third-Party Services

We use third-party analytics and marketing tools to enhance our services. These providers operate in accordance with their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We keep your personal information for as long as your account is active. Once your account is closed, we retain some records to meet legal and regulatory obligations.

Transaction records are retained for seven years in line with anti-money laundering guidelines. Gaming history is preserved in accordance with licensing obligations.

International Transfers

Your data may be transferred to servers outside your country of residence. We have suitable measures in place to help protect your information during these transfers.

We adhere to relevant data protection laws, no matter where your information is handled.

Children's Privacy

Our services are designed for those aged 18 and over. We do not knowingly gather personal information from anyone under the age of 18.

If we find that someone underage has supplied personal details, we will promptly remove this information and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant requirements. If any significant updates are made, we will inform you by email or through an announcement on our website.

The most recent update date is shown at the top of this policy. We recommend checking it from time to time to stay up to date with how your information is safeguarded.